Privacy Policy

1. Data Controller

The data controller for information collected through this website and course platform is:

Naga Code
201 Phahonyothin Road, Chatuchak, Bangkok 10900, Thailand
Email: [email protected]

2. What Data We Collect

We collect only the information needed to operate the service and communicate with you:

• Identity data: your name, provided when submitting a contact form or enrolling in a course.
• Contact data: email address and, where provided voluntarily, phone number.
• Course data: assignment submissions, messages to mentors, and progress records within the course platform.
• Technical data: IP address, browser type, and pages visited, collected automatically via server logs and analytics tools.
• Cookie data: consent preferences stored in your browser's localStorage. See our Cookie Policy for details.

Legal basis: Performance of a contract (course delivery), legitimate interest (website security, analytics), and consent (marketing communications and non-essential cookies).

Retention: Contact and course data is retained for up to three years after the end of the course enrolment period. Technical and analytics data is retained for twelve months. Consent records are retained until consent is withdrawn or the relationship ends, whichever is later.

3. How We Use Your Data

• To enrol you in and deliver the course you purchased, including mentor feedback and support communications.
• To respond to enquiries submitted via the contact form.
• To send administrative messages related to your enrolment (e.g. payment confirmation, course access).
• To improve course content using anonymised feedback and usage patterns.
• To comply with applicable law in Thailand, including the Personal Data Protection Act B.E. 2562 (PDPA).

We do not sell your data to third parties. We do not share your data with advertisers. Where we use third-party tools (for example, analytics software), those tools process data under data processing agreements that restrict their use of your information.

4. Data Protection Measures

• Data transmitted to our platform is encrypted in transit using TLS.
• Access to personal data within our team is restricted to staff who require it to perform their role.
• We conduct periodic reviews of data held and delete or anonymise data that is no longer required.
• In the event of a data breach that is likely to affect your rights, we will notify you within 72 hours of becoming aware of it.

5. Cookies

We use essential cookies to keep the site functional and optional analytics and preference cookies. Cookie consent preferences are stored in your browser's localStorage and can be updated at any time via our Cookie Policy page.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA) and applicable data protection principles, you have the right to:

• Access a copy of the personal data we hold about you.
• Rectification of inaccurate data we hold about you.
• Erasure of personal data where there is no longer a legal basis for holding it.
• Data portability — to receive your data in a commonly used, machine-readable format.
• Object to processing based on legitimate interest.
• Withdraw consent at any time for processing that is based on consent, without affecting the lawfulness of prior processing.
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have not been respected.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that data from a minor has been submitted, we will delete it promptly.

9. Changes to This Policy

We may update this policy when our data practices change. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify enrolled learners by email. Continued use of the site after changes take effect constitutes acceptance of the updated policy.